CTO · AI Enterprise Product Delivery · Leading AI Ops

Priyanka Raval

CTO & Co-Founder, Neophoenix.ai

Building scalable AI platforms, cloud solutions, and high-impact enterprise products at Neophoenix.ai — with a focus on AI products, agentic systems, technical delivery, and IT team leadership.

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Executive Profile

Building the Future of Enterprise AI

CTO & Co-Founder — Neophoenix.ai

As CTO & Co-Founder of Neophoenix.ai, I lead the technical vision, system architecture, engineering execution, and product delivery for enterprise-grade AI products.

My career focus is on building AI products that help businesses operate better, make faster decisions, reduce manual dependency, and use their internal knowledge more intelligently.

At Neophoenix.ai, I work closely with the IT team to design, develop, and deliver practical AI solutions using products, agents, automation workflows, cloud systems, and secure enterprise architecture.

My responsibility is to convert business problems into reliable technical systems — from product planning and architecture to engineering execution and scalable delivery.

The larger mission is simple: build AI products and agentic solutions that are useful, secure, scalable, and ready for real enterprise adoption.

Head of Engineering

Over 7+ years of experience leading engineering teams, managing product delivery, improving technical execution, and building scalable platforms for business-critical use cases.

I bring hands-on leadership across SaaS platforms, ERP systems, mobile applications, AI workflows, backend systems, cloud infrastructure, and multi-team delivery.

My leadership approach is grounded in accountability, structure, clarity, and execution — ensuring that ideas move from concept to working product.

Ventures

AI Ventures & Strategic Products

A portfolio built around one principle: AI products must solve real business problems and support measurable business outcomes.

Neophoenix.ai

AI Infrastructure

AI-first infrastructure company building enterprise-ready AI products, agentic systems, and intelligence platforms — helping businesses move from scattered data and manual work toward connected AI-powered operations.

  • Enterprise AI
  • Agentic Workflows
  • RAG
  • Cloud Platforms
  • Secure Data Access
  • SaaS Infrastructure
Visit Neophoenix.ai

Vectalk.ai

Enterprise RAG

Neophoenix.ai product that converts documents, files, internal knowledge, and operational data into an AI-powered knowledge system — so teams can ask questions, retrieve information, and use enterprise knowledge more effectively.

  • Enterprise RAG
  • Knowledge Search
  • Document Processing
  • OCR
  • Role-aware Access
  • Decision Support
Visit Vectalk.ai

DripDash.ai

Access & Control

Neophoenix.ai product focused on identity, access control, organization management, RBAC, billing, credits, and SaaS administration — a control layer for SaaS and AI products where roles, permissions, usage, and governance matter.

  • Multi-tenant
  • RBAC
  • Admin Dashboard
  • Billing & Credits
  • Usage Tracking
  • Audit Controls
Visit DripDash.ai

LedgerX.cloud

AI-ready ERP and business operations platform for accounting, CRM, inventory, production, compliance, and workflow management — connecting daily operations with automation and AI-enabled intelligence.

  • Accounting
  • CRM
  • Inventory
  • Production
  • Compliance
  • Analytics
Visit LedgerX.cloud
Career Journey

A Decade of Building & Leading

Jan 2025 – PresentCurrent

CTO & Co-Founder

Neophoenix.ai

  • Leading technical strategy, product engineering, AI product development, and delivery execution for Neophoenix.ai.
  • Building AI products that help businesses improve operations.
  • Working with the IT team to create practical solutions using products and agents.
  • Leading architecture and delivery for Vectalk.ai, DripDash.ai, and AI-led platforms.
  • Converting business problems into scalable technical systems.
  • Managing product development, engineering planning, and release execution.
  • Building secure, scalable, cloud-ready platforms for enterprise use cases.
  • Creating reusable AI and SaaS infrastructure for future products.
  • Current focus: building AI products and agentic systems that are reliable, useful, and business-ready.
Jan 2024 – Jan 2025

Head of Engineering

Product & Platform Engineering

  • Led engineering execution, product development, and scalable software delivery across SaaS, ERP, mobile, cloud, and enterprise platforms.
  • Led product engineering teams across multiple projects and platforms.
  • Managed SaaS, ERP, mobile, backend, and cloud-based product delivery.
  • Worked with business teams to convert requirements into working products.
  • Improved delivery planning, technical review, and team accountability.
  • Managed architecture decisions, development quality, and release stability.
  • Supported client-facing delivery, technical communication, and production execution.
  • Built strong leadership in team management, system design, product delivery, and business-focused engineering execution.
October 2022 – December 2024

Engineering Project Manager

Product Delivery & Technical Coordination

  • Managed technical teams, delivery planning, client coordination, and engineering execution for software projects.
  • Led technical teams across product delivery and software implementation.
  • Managed sprint planning, task execution, quality review, and delivery timelines.
  • Translated business requirements into technical plans.
  • Coordinated between clients, developers, designers, and QA teams.
  • Improved project execution through structured planning and accountability.
  • Strengthened ability to manage engineering teams, align business needs with technology, and ensure timely product delivery.
July 2021 – September 2022

Technical Lead

Software Architecture & Team Execution

  • Led technical execution for complex business applications and supported development teams with architecture and implementation decisions.
  • Led software development for business-critical applications.
  • Guided developers on technical decisions and implementation quality.
  • Reviewed architecture, database design, APIs, and application flows.
  • Supported project planning and technical delivery.
  • Ensured development standards, code quality, and delivery discipline.
  • Moved from individual contribution to technical leadership and system-level thinking.
January 2021 – June 2021

Senior Full Stack Developer

Application Development

  • Worked on full-stack development across backend, frontend, APIs, and business applications.
  • Built scalable web applications and backend systems.
  • Developed APIs, interfaces, dashboards, and business workflows.
  • Worked with databases, application logic, and client-side implementation.
  • Collaborated with teams to deliver production-ready software.
  • Built strong hands-on development capability and practical product-building experience.
December 2018 – December 2020

Full Stack Developer

Software Development

  • Started professional software development by building applications, database systems, and business software solutions.
  • Developed web applications and business software modules.
  • Worked on database design, backend logic, and user interfaces.
  • Built practical software for real client requirements.
  • Learned production delivery, debugging, and technical ownership.
  • Foundation of my software engineering journey.
May 2017 – November 2018

E-Commerce & Digital Commerce Specialist

Online Business Operations

  • Worked on e-commerce operations, product management, digital listings, customer workflows, and online business systems.
  • Managed product listings and e-commerce workflows.
  • Supported online operations, customer processes, and order-related activities.
  • Worked with digital platforms and business process execution.
  • Built early understanding of how technology supports business operations.
  • Built business understanding before moving deeper into software engineering and product development.
Education

Academic & Executive Credentials

GTU

Gujarat Technological University (GTU)

BE - Bachelor of Engineering, Computer Science

Undergraduate foundation in computer science and software engineering — built core skills in programming, systems thinking, databases, and application development that shaped my path into full-stack development, technical leadership, and product engineering.

  • Computer Science
  • Software Engineering
  • Information Technology
IIT-R

Indian Institute of Technology, Roorkee

Advanced Program in Data Science and Artificial Intelligence

Executive Education — built structured understanding of AI, data science, analytics, and applied machine learning concepts relevant to modern AI products. Supports building AI products, knowledge intelligence systems, agentic workflows, and enterprise AI solutions at Neophoenix.ai.

  • Data Science
  • Artificial Intelligence
  • Machine Learning
  • Data Analytics
  • AI Product Thinking
  • Applied AI Use Cases